> ## Documentation Index
> Fetch the complete documentation index at: https://docs.higgsfield.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions about Higgsfield API

# Frequently Asked Questions

<AccordionGroup>
  <Accordion title="What is the retention policy for generated output files?">
    Generated output files are stored and accessible for a minimum of 7 days from the time of creation. We strongly recommend downloading and storing files in your own infrastructure for long-term retention. Files may be removed from our servers at any time after the 7-day retention period.
  </Accordion>

  <Accordion title="Are failed requests charged?">
    No. Failed generation requests are not charged to your account. You are only billed for successful completions. In the event of a failure, any credits or costs associated with that request are automatically refunded.
  </Accordion>

  <Accordion title="What does NSFW status mean?">
    NSFW (Not Safe For Work) indicates that either your input parameters or the generated output did not pass our content moderation system due to content policy violations. Content policy rules and restrictions may vary depending on the specific model being used.
  </Accordion>

  <Accordion title="Are NSFW-flagged requests charged?">
    No. Requests flagged as NSFW are not charged to your account. When content is rejected by our moderation system, any associated credits or costs are automatically refunded.
  </Accordion>

  <Accordion title="Do you offer invoice-based billing?">
    Yes. Invoice-based payment options are available for enterprise customers and high-volume users. Please contact us at [support@higgsfield.ai](mailto:support@higgsfield.ai) to discuss custom billing arrangements.
  </Accordion>

  <Accordion title="What are the API rate limits?">
    Rate limits vary based on your subscription plan and model usage. You can view your current rate limits and usage statistics in your [dashboard](https://cloud.higgsfield.ai). Contact our support team for information about increased rate limits for enterprise customers.
  </Accordion>

  <Accordion title="How do I monitor my API usage?">
    You can monitor your API usage, credit consumption, and request history through the [Higgsfield Cloud dashboard](https://cloud.higgsfield.ai). The dashboard provides real-time analytics and detailed usage reports.
  </Accordion>

  <Accordion title="Which programming languages are supported?">
    We currently provide an official Python SDK with full synchronous and asynchronous support. JavaScript/TypeScript SDK is coming soon. You can also integrate directly using our REST API from any language that supports HTTP requests. See our [Client Libraries](/docs/how-to/sdk) documentation for more details.
  </Accordion>

  <Accordion title="How do I get started with the API?">
    To get started:

    1. Create an account at [cloud.higgsfield.ai](https://cloud.higgsfield.ai)
    2. Generate your API credentials from the dashboard
    3. Follow our [Quick Start Guide](/docs/quickstart) for your first integration
    4. Explore our [API Documentation](/docs/how-to/introduction) for detailed endpoint information
  </Accordion>

  <Accordion title="What happens if a generation takes too long?">
    Generation requests have model-specific timeout limits. If a request exceeds the timeout, it will be marked as failed and you will not be charged. You can resubmit the request or contact support if you consistently experience timeout issues.
  </Accordion>
</AccordionGroup>

## Still have questions?

If you didn't find the answer you were looking for, please don't hesitate to reach out:

* **Email**: [support@higgsfield.ai](mailto:support@higgsfield.ai)
* **Documentation**: [Browse our guides](/docs/guides/images)
* **API Reference**: [Complete API documentation](/docs/api-reference)