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Frequently Asked Questions

Generated output files are stored and accessible for a minimum of 7 days from the time of creation. We strongly recommend downloading and storing files in your own infrastructure for long-term retention. Files may be removed from our servers at any time after the 7-day retention period.
No. Failed generation requests are not charged to your account. You are only billed for successful completions. In the event of a failure, any credits or costs associated with that request are automatically refunded.
NSFW (Not Safe For Work) indicates that either your input parameters or the generated output did not pass our content moderation system due to content policy violations. Content policy rules and restrictions may vary depending on the specific model being used.
No. Requests flagged as NSFW are not charged to your account. When content is rejected by our moderation system, any associated credits or costs are automatically refunded.
Yes. Invoice-based payment options are available for enterprise customers and high-volume users. Please contact us at support@higgsfield.ai to discuss custom billing arrangements.
Rate limits vary based on your subscription plan and model usage. You can view your current rate limits and usage statistics in your dashboard. Contact our support team for information about increased rate limits for enterprise customers.
You can monitor your API usage, credit consumption, and request history through the Higgsfield Cloud dashboard. The dashboard provides real-time analytics and detailed usage reports.
We currently provide an official Python SDK with full synchronous and asynchronous support. JavaScript/TypeScript SDK is coming soon. You can also integrate directly using our REST API from any language that supports HTTP requests. See our Client Libraries documentation for more details.
To get started:
  1. Create an account at cloud.higgsfield.ai
  2. Generate your API credentials from the dashboard
  3. Follow our Quick Start Guide for your first integration
  4. Explore our API Documentation for detailed endpoint information
Generation requests have model-specific timeout limits. If a request exceeds the timeout, it will be marked as failed and you will not be charged. You can resubmit the request or contact support if you consistently experience timeout issues.

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